FREQUENTLY ASKED QUESTIONS
-
- Be well hydrated.
- Eat a light meal and give yourself time to digest it (at least 1 hour).
- Apply sunscreen at least 30 minutes before to give it time to sink in so that it doesn’t run in your eyes.
- If you have issues with motion sickness, we recommend taking your regular motion sickness medication that your doctor recommends.
- Many local ocean goers that have issues with motion sickness like using medications with the active ingredient Meclizine or a doctor prescribed patch.
- Bring water, towel, change of clothes, long sleeved rashguard or neoprene top
- We have a place you can keep your belongings that will not be going with you in the water but it must be kept confined to a bag that can be disinfected without damage.
- Nearest restrooms to our meet location are in the Hawaii Army Museum or in the Outrigger Reef Hotel past the front desk on the right, due to COVID-19 they may not be open.
- In order to maximize our surfing time for all, you will want to be dressed to be immediately ready to go in the water at the time of the meeting.
- We do require that your waiver be signed prior to your surf lesson
- We surf/paddle rain or shine. If the weather is not cooperative we will contact you to re-schedule.
-
- We provide surf or SUP equipment, and instruction both on land and in the water
- All surfers and paddlers are required to know how to swim.
- Surfers/paddlers under the age of 18 must have an adult present on land at all times.
- Semi Private Lessons require a minimum of two participants to go out.
- Group Lessons are suspended until further notice
-
- Customers will receive a full refund or credit with over 48 hours notice of cancellation.
- Customers will receive a half refund or credit with 48 – 24 hours notice of cancellation.
- Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances.
- Contact us by phone to cancel or inquire about a cancellation.
- No-shows or non-rescheduled within 24 hour cancellations will be charged the full price.
-
- The most convenient parking lot to our meet location are the Hale Koa parking lots (Army Museum and Hotel lots) are also available, bringing military ID, getting parking validation by going to the Army Museum during open hours, or purchasing food/drink at the Hale Koa and validating your parking helps bring down the cost.
- For all-day parking, we recommend self-parking at the Embassy Suites on Beachwalk.
- For hourly paid parking there is street parking on Saratoga or you can park in the pay lot at the Waikiki Post Office on Saratoga. Please allow a good 15 mins for parking.
Ready to Book?
Looking for an unforgettable surfing and SUP experience in Waikiki and Oahu, Hawaii? Look no further than Hook Up Surfing! Our expert instructors are passionate about sharing their love of surfing and stand-up paddleboarding (SUP) with visitors from all over the world. So what are you waiting for? Book your surfing or SUP lesson with Hook Up Surfing today and experience the thrill of riding the waves in one of the most beautiful places on earth!